I just don’t get how they stay in business treating potential customers like an inconvenience.
This was a reply one reply to my general enquiry for laser cutting :
“Need to se the drawings dxf/pdf files”
That’s was it, no name, hello, regards… just one line.
I wrote back sending the drawings and received :
“Hi ,
You would be better approaching a metal spinning company and getting them to buy the laser cut part as they will know the best dims.
Regards John”
You can’t spin a non circular part, it needs cutting afterwards…
And then I got this gem:
“Unfortunately I think we may have to decline. I wanted to give you a call to discuss but I can’t see any company details in your emails. ”
They didn’t ask me for my number, they didn’t even look at the drawing. In two seconds they could see if they could make it, instead I had to provide a load of superfluous details first…
Well, at least they wrote back… should I email the other companies that have ignored my first email? It just seems so backwards that I should be working so hard to find a manufacturer.
